Shipping Policy
Thank you for choosing ELARIA. We aim to provide a smooth and reliable shipping experience for all orders.
Processing Time
All orders are processed within 1–3 business days. During peak seasons or promotional periods, processing may take slightly longer.
Shipping Time
Estimated delivery time varies by destination:
- United States: 5–10 business days
- United Kingdom & Europe: 7–12 business days
- Canada & Australia: 7–12 business days
- Other Regions: 10–20 business days
Note on Custom / Made-to-Order Items: Custom or personalized jewelry items are not included in the above delivery estimates. Shipping for custom items follows the production timeline stated at purchase.
Shipping Cost
Shipping fees are calculated at checkout based on destination and order value. Free shipping may be offered during promotions.
Order Tracking
Once your order ships, a tracking number will be sent to your email. Please allow 24–48 hours for tracking updates to appear.
Customs & Import Fees
Some countries may charge customs duties or taxes upon delivery. These fees are the responsibility of the customer.
Delayed or Lost Packages
If your package is delayed or appears lost, please contact our support team for assistance.
Contact Us
If you have any questions regarding your shipment, please reach out to us via Email: support@elariajade.com